Shipping & Returns

At Bad Bench, we are dedicated to ensuring a smooth and satisfactory shopping experience for all our customers. Below, you will find comprehensive information regarding our shipping processes, delivery times, costs, and our return and exchange policies for designer t-shirts and DTF transfers.

Frequently asked questions

We understand you might have questions about how we handle shipping and returns. Our goal is to make these processes as transparent and easy as possible. Here are some of the most common questions we receive from our customers in Schenectady, New York, and beyond.

How do you ship orders and what are the delivery times?
We utilize all major postal platforms to ship your orders. You can typically expect your designer t-shirts or DTF transfers to arrive within 3-10 business days from the date of shipment.

What are the shipping costs, and do you offer free shipping?
Shipping costs vary depending on the size and weight of your order. We are pleased to offer free shipping for any order totaling over $100.

What is your policy for returns or exchanges?
If you wish to return or exchange a t-shirt or DTF transfer, the cost of the return shipment will be at the customer's expense.

What should I do if my order arrives damaged?
Should your order arrive damaged or if there's any issue with the items you received, please notify us within 24 hours of delivery. We require photo proof to process a refund or offer store credit.

Need more information?

If you have any further questions about our shipping or return policies, or anything else regarding your Bad Bench order, please do not hesitate to contact our customer support team. We're here to help!